Privacy policy

Privacy Policy

Last updated: June 10, 2026

ToolBox Widget Inc. (“ToolBox Widget,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through our compliance with this policy.

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit https://toolboxwidget.com.au (our “Website”) and explains our practices for collecting, using, maintaining, protecting, and disclosing that information.

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website.


Section 1 – Information We Collect

We may collect several types of information from and about users of our Website, including:

  • Personal Information: Information that identifies you as an individual, such as your name, postal address, email address, phone number, or other identifiers.

  • Technical Information: Information about your internet connection, device type, operating system, IP address, and browsing behavior.

  • Transactional Information: Details of purchases, product returns, warranty claims, and other business interactions.

Section 2 – How We Collect Your Information

Information You Provide to Us

We collect information when you:

  • Place an order through our Website

  • Submit a warranty or return request

  • Fill out forms, surveys, or promotions

  • Leave product reviews or send us messages

  • Contact customer support or request information

Information Collected Automatically

We may use cookies and other tracking technologies to automatically collect information such as:

  • Pages visited and time spent on our site

  • Browser type and version

  • Referral and exit pages

  • IP address and geolocation

  • Preferences and actions on the Website

This helps us improve functionality, customize your experience, and measure usage patterns.


Section 3 – How We Use Your Information

We use information collected about you to:

  • Process transactions and fulfill orders

  • Communicate with you about your order or inquiry

  • Provide customer support

  • Improve Website functionality and personalize your experience

  • Send promotional communications (you can opt out at any time)

  • Conduct research, surveys, or contests

  • Comply with legal obligations and enforce our policies

Section 4 – Your Choices and Rights

You can:

  • Opt out of marketing emails at any time by contacting us or using the unsubscribe link in any email

  • Set your browser to refuse cookies or alert you when cookies are being sent (note: some site features may not function properly)

  • Request access to, correction of, or deletion of your personal information by emailing support@toolboxwidget.com.au

If you are located in Australia, we handle your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). You have the right to request access to and correction of the personal information we hold about you. If you believe we have breached the APPs or mishandled your personal information, you may lodge a complaint with us at support@toolboxwidget.com.au. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Section 5 – Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including for warranty support, compliance with legal obligations, dispute resolution, and enforcement of our agreements.

You may request deletion of your personal data at any time by contacting us at support@toolboxwidget.com.au.


Section 6 – Disclosure of Your Information

We may disclose personal or aggregated information:

  • To complete orders or services requested by you

  • To third-party service providers and partners who support our operations (e.g. payment processors, fulfillment centers)

  • To comply with legal obligations or respond to government inquiries

  • In connection with the sale, merger, or transfer of our business

  • If we believe disclosure is necessary to protect rights, safety, or enforce our Terms and policies

  • With your explicit consent

Overseas disclosure. Because Toolbox Widget Inc. is based in the United States and our Website is hosted on Shopify, your personal information is likely to be disclosed to and stored by recipients located overseas, including in the United States (Toolbox Widget Inc., Shopify, and payment processors) and, for international orders, by Global-e and its affiliates (whose servers are located in Ireland and the United States). We take reasonable steps to ensure that overseas recipients handle your personal information consistently with the Australian Privacy Principles.

Section 7 – International Orders via Global-e

If you place an order from outside Australia, your transaction is processed by Global-e, our international partner and merchant of record. Global-e may collect and process your personal data in accordance with their own privacy policy, which you can find here:

👉 https://www.global-e.com/consumer-privacy-policy/

ToolBox Widget remains responsible for product quality and warranty support for international customers.

Section 8 – Shopify

Our store is hosted on Shopify Inc., which provides the e-commerce platform allowing us to sell our products and services to you.

Your data is stored securely through Shopify’s servers and infrastructure. Shopify also stores payment data when you choose a direct checkout option. For more information, see Shopify’s own:

Section 9 – Security

We take reasonable measures to protect your personal information. This includes secure storage, encrypted payment processing, and limiting access to sensitive data.

However, no system is 100% secure. You are responsible for keeping your account password confidential and taking precautions when using shared or public devices.

Section 10 – Cookies

Cookies are small data files stored on your device. We use:

  • Necessary Cookies – For core site functionality

  • Functional Cookies – To remember preferences

  • Analytics Cookies – To understand traffic and improve performance

You can refuse cookies by adjusting your browser settings. Doing so may affect functionality on our Website.

Section 11 – Children Under 16

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we learn we’ve collected data from a child under 16, we will delete it promptly.

Section 12 – Changes to This Privacy Policy

We reserve the right to update this policy at any time. Changes take effect immediately upon posting. If material changes are made, we will notify you via the Website.

You are encouraged to review this policy regularly.


Section 13 – Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Privacy Compliance Officer

📧 support@toolboxwidget.com.au

📬 PO Box 1970, Columbia Falls, MT 59912

🇺🇸 ToolBox Widget Inc